CAREER OPPORTUNITIES
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Customer Experience Executive

A. GENERAL FUNCTION

Responsible for delivering great service to both current and prospective clients by improving customer services and brand awareness, pinpoint consumer demands, reply to customer concerns, and collaborate with internal departments.

 

B. DUTIES AND RESPONSIBILITIES

  • Act as key contact of clients for any port-related claims and/or concerns.

  • Conduct training for clients on new applications or port upgrades.

  • Creates SWOT analysis to improve port experience.

  • Conduct client satisfaction surveys.

  • Manage and collaborate with internal departments for port tours to showcase the port.

  • Manage and conduct outside events for clients such as Client Appreciate Nights (CAN) and VIP client reward programs.

  • Collaborate closely with different departments to provide updated branding/marketing materials.

  • Collaborate closely with IT developers to improve remote services for clients.

  • Collaborate with internal clients to resolve all pending and repeating client concerns and claims in a timely manner.

  • Develop efficient strategies to minimize repeated client concerns.

  • Develop case studies focusing on ways to enhance client experience.

  • Generates Circulars/Advisory to clients.

  • Oversee and attend ports and shipping conferences.

  • Suggest innovative ideas to improve client experience.

  • Creates proper and timely Monthly Management Report that meets Management standards.

  • Creates proper and timely VMS Reports that meet Management standards.

  • Creates and presents Commercial Reports that meet Management standards.

  • Oversees and handles Client solicitations.

  • Assist in U-PORT OLRS concerns.

  • Assists in the follow-ups of Billing collections.

  • Assists and oversees sourcing of giveaways for clients.

  • Maintain client visibility to ensure client satisfaction and client concerns are resolved in a timely manner.

  • Perform other duties as assigned.

 

C. MINIMUM QUALIFICATION REQUIREMENTS

  1. Educational Attainment: Must possess at least a Bachelor’s/College Degree in Business Administration/Marketing or equivalent.
  2. Eligibility: None required.
  3. Work Experience: 5-Years Marketing experience will be added advantage.
  4. Training/Certification: None required.
  5. Skills: Must have technical expertise, with people skills, computer literate, and excellent communication skills for both English and Filipino (oral and written).
Tax Accountant

~~~~~NOTE: OPEN TO FRESH GRADUATES and NEWLY CPA BOARD PASSERS ~~~~~

 

A. GENERAL FUNCTION

  • Under the direction of the Accounting Manager, the Tax Accountant is responsible for the preparation, filing, and payment of local and national taxes.

 

B. DUTIES AND RESPONSIBILITIES

  • Files periodic returns and prepares accompanying schedules for submission to several governmental units, such as, but not limited to the following:
    • Withholding Tax – Expanded (0619E, 1601EQ, and 1604E with corresponding alpha list of income payments to payees);
    • Withholding Tax – Compensation (1601C and 1604CF with alpha list of income payments to employees);
    • Income Tax (1702Q and 1702 Annual) and required attachments as required by the BIR.
    • Value Added Tax (2550M and 2550Q).
    • Other BIR Forms or Returns deemed relevant for tax compliance; and
    • Local taxes such as, but not limited to, Real Property Taxes, and Business Tax and other regulatory Fees/Permits.
  • Prepares BIR forms on a regular basis:
    • 2307 for suppliers
    • 2316 for employees
  • Prepares reportorial requirements by the Philippine Economic Zone Authority and other government units.
  • Meets with internal and external parties for tax and regulatory compliance purposes.
  • Prepares schedules and reconciliations, and communicates with government agents, for compliance audit purposes.
  • Performs other duties as required by the management.

 

C. MINIMUM QUALIFICATION REQUIREMENTS

  1. Educational Attainment: Must possess at least a Bachelor’s/College Degree in Accountancy or equivalent
  2. Eligibility: Certified Public Accountant is an advantage
  3. Work ExperienceNone required
  4. Training/Certification: Must have completed the required CPD units as prescribed by BOA
  5. Skills: Must have technical expertise, with people skills, computer literate, and excellent communication skills for both English and Filipino (oral and written).
Workforce Planning and Recruitment Assistant

A. DUTIES AND RESPONSIBILITIES

1.    Recruiting of candidates according to manpower requirements

  • Creation of Job Postings through recruitment sites and social media
  • Reviewing of the profiles of potential candidates for workforce requirements
  • Creation of Interview and Assessment schedules for qualified applicants
  • Administration of pre-employment tests (intelligence, aptitude, personality, essay)
  • Checking and interpretation of pre-employment examination results
  • Conducting of pre-employment interviews
  • Screening of qualified candidates for endorsement to department heads
  • Performing of candidate background checks
  • Discussion of pre-employment requirements to successful applicants
  • Conducting of new hire orientation for all newly hired employees on their first day
  • Conduct new-hire orientation 
  • Scheduling of Management Trainee Orientation for incoming Management Trainees
  • Purchasing of psychometric examinations

2.    Managing and preparation of Performance Appraisals of employees

  • Preparation of attendance, punctuality, employee engagement, and admin related cases scores for all employees
  • Submission of scores to all department heads
  • Follow-up on all department heads for the deadline of submission of employee appraisal
  • Encoding of Performance Appraisal scores on Performance Appraisal database
  • Make necessary adjustment/ corrections to appraisal scores if a need arises
  • Ensuring of timely submission of all Performance Appraisal Forms to HR department
  • Preparation of Performance Appraisal Forms of newly hired employees on their third and fifth month
  • Preparation of appointment papers for regularization of probationary employees who will successfully complete their probationary period
  • Conducting of pre-regularization interview to employees up for regularization

3.    Management of all recruitment related databases

  • Ensuring of correctness and integrity of all databases (201, new-hire, performance appraisal, organizational chart, employee headcount)
  • Ensuring timeliness of updating of all databases (201, new-hire, performance appraisal, organizational chart, employee headcount)

4.    Workforce Planning

  • Submission of workforce planning worksheet to all department heads
  • Summarizing of all requested manpower and trainings for the following year.
  • Conducting of focused group discussion with the department head and all concerned parties regarding the manpower requirements.
  • Giving of recommendations regarding additional manpower and training requests.

5.    Implementing all projects given by the immediate supervisor and department head

  • Preparing of necessary timetable for completion of required projects.
  • Gathering of all necessary data and other required resources for project completion.
  • Ensuring of reliability, validity, and integrity of gathered data.
  • Performing of research and feasibility study on areas for improvement of recruitment processes.
  • Presenting of results of study and/or feasibility to department head and all concerned parties.

6.    Participate in emergency drills, general assemblies and other activities required by the company.
7.    Perform other jobs that may be assigned from time to time.
8.    Performing of other duties assigned from time to time.

 

B. MINIMUM QUALIFICATION REQUIREMENTS

  1. Educational Attainment: Bachelor’s Degree in Human Resource Management and any other related course
  2. Eligibility: None required
  3. Work ExperiencePreferably 1 year experience in the related field
  4. Training/Certification: Registered Psychometrician is an advantage
  5. Skills: Must have technical expertise, with people skills, computer literate, and excellent communication skills for both English and Filipino (oral and written).
Documentation Assistant (Facilities Maintenance Section)

A. GENERAL FUNCTION

The position performs encoding of relevant information generated through the day-to-day activities of the Section and aids with all documentation and administrative duties.

 

B. DUTIES AND RESPONSIBILITIES

  • Responsible in the timely documentation and recording of various maintenance works.
  • Assist in monitoring work request in EQM and course it through proper channel and stakeholder.
  • Shall help ensure that resources such as spare parts/materials reservation & issuance are properly documented.
  • Shall assist in the Daily Toolbox Meeting on his assigned Shift and submits the Toolbox Meeting Minutes on a regular basis.
  • Shall prepare, encode and monitor purchase requests of spare parts/materials.
  • Shall process and monitor all invoices submitted by Contractors rendering other services, if any.
  • Participate in emergency drills, general assemblies and other activities required by the company.
  • Other jobs that may be assigned from time to time.

 

 

C. MINIMUM QUALIFICATION REQUIREMENTS

1. Educational Attainment: Preferably a College Graduate of Technical Background (Mechanical, Electrical or Industrial Engineering).

2. Eligibility: None required

3. Work Experience: With 1-year related experience under the same capacity.

4. Training/Certification: None required.

5. Skills: Must have technical expertise, with people skills, computer literate, and excellent communication skills for both English and Filipino (oral and written).

 

Account Officer

A. GENERAL FUNCTION

Provide support for Marketing Account Managers in development and implementation of marketing plan and strategy of the company to achieve the volume and revenue targets.

 

B. DUTIES AND RESPONSIBILITIES

  • Act as key contact of clients.
  • Organize regular client meetings to discuss their requirements.
  • Resolve problems and handle complaints in a timely manner.
  • Ensure budget and time requirements are met.
  • Identify new potential customers.
  • Monitor and report on revenue and volume performance analytics.
  • Suggest innovative ideas to increase volume and revenue and improve customer experience.

 

    C. MINIMUM QUALIFICATION REQUIREMENTS

    1. Educational Attainment: Bachelor’s/College Degree in Business Administration/Marketing or equivalent
    2. Eligibility: None required
    3. Work ExperienceStrong sales and admin background
    4. Training/Certification: None required
    5. Skills: Must have technical expertise, with people skills, computer literate, and excellent communication skills for both English and Filipino (oral and written).
        Winchman/Signalman/Crane Operator

        I. PANGUNAHING TUNGKULIN

        • Ang pangunahing trabaho ng Winch Man at Signal Man ay ang maingat, mahusay, at ligtas na pagbira at/o pag-arya, at paglipat ng kargamento mula sa bodega papuntang pantalan o gibara, at pagbalik ng pluma sa bodega (o kabaligtaran ng prosesong ito) nang walang nasisirang kargamento.

         

        II. DETALYADONG MGA TUNGKULIN

        1. Standard Operating Procedure

        • Pumasok tatlumpung minuto bago magsimula ang shift para makapaghanda para sa trabaho.
        • Magsuot ng kumpletong PPE (Personal Protective Equipment) sa pagpasok at habang nasa mga lugar na kailangang naka-PPE.
          • Hard hat

          • High-visibility clothing/reflectorized vest

          • Mask

          • Safety shoes

          • Gloves

          • Safety goggles

        • Magdala ng identification card o ID, na siyang ipapapalit sa gwardiya na nasa labas ng gate, para sa gate pass.
        • Ipresenta ang bag at ano mang bagay na kailangang siyasatin ng gwardiya.
        • Pumirma sa Stevedore’s Gang Roster bago at pagkatapos ng shift na dala ng Cabo

        2. Sakop ng Trabaho at Tungkulin

        Safety First:

        • Ang kaligtasan sa bawat trabaho ang pinakamahalagang alituntunin na kailangang isa-alang-alang ng lahat. Huwag pumunta sa mga lugar kung saan may malaking banta ng panganib, lalo na sa mga kargamentong maaaring gumulong, o mga kargamentong hindi matibay ang pundasyon, upang maiwasan ang aksidente.
        • Dumalo sa Pre-Discharging Operations Meeting (Pre-DOM) o gang briefing sa simula ng shift na pangungunahan ng Cabo. Dito pag-uusapan at tatalakayin ang klase at bigat ng mga kargamento, alin ang bibirahin, target na produksiyon, Safe Working Load (SWL) o nakatakdang bigat na maaaring buhatin gamit ang vessel crane o pluma, at mga panabit, nakatakdang bilang ng kargamento sa bawat birada, at iba pang mahahalagang tagubilin. Siguraduhing naintindihan at naitanong ang lahat ng detalye na kailangan sa pagsasagawa ng trabaho.
        • Siguraduhing pamilyar sa vessel crane o pluma lalo na sa Safe Working Load (SWL) o nakatakdang bigat na maaaring buhatin gamit ito.
        • Kailangang maging pamilyar sa iba’t ibang uri ng panabit, at kung sa anu-anong kargamento ginagamit ang mga ito, lalo na ang SWL, at kung akma ba ang SWL ng pluma, at panabit para sa kargamentong binibira.
        • Magtrabaho nang maayos at mabilis upang matugunan ang target na produksiyon.
        • Ang Winch Man at Signal Man ay nagpapalitan ng trabaho kada kalahati ng shift

        3. Detalyadong Tungkulin ng Winch Man

        • Pagmasdan at pag-aralang mabuti ang kalagayan ng mga lugar na maaaring matamaan, mahagip, o masira dahil sa paggalaw ng pluma. Siguraduhing walang matatamaang tao, o bagay dahil sa paggalaw o paglipat ng pluma.
        • Pagmasdan at intindihing mabuti ang senyas na ibinibigay ng Signal Man o Cabo bago pagalawin ang pluma. Habang kasalukayan ang pagbira o pag-arya, siguraduhing nakikita at nauunawaan pa rin ang senyas na ibinibigay.
        • Laging tandaan na ang Signal Man ay nagsisilbing gabay sa pag-o-operate ng pluma. Siguraduhing tama pa din ang ginagawang klase ng operasyon sa pluma sa pamamagitan ng pagmasid at pag-countercheck sa nangyayari sa pluma.
        • Ingatan ang lahat ng klase ng kargamento. Bukod dito, maging maingat din sa pluma, at sa barko. Iwasang mauntog ang mga kargamentong binibira, o di kaya ay ang block/bloke, sa hatch coaming (o labi ng bodega), gilid ng barko, morada, sa railings, o sa kahit na anong parte ng barko.

        4. Detalyadong Tungkulin ng Signal Man

        • Maghanap ng lugar sa hatch coaming kung saan madaling makita ng Winch Man. Mula sa lugar na ito, kailangang nakikita ng Signal Man ang kaganapan sa loob ng bodega, o sa pantalan.
        • Magbigay ng kaukulang senyas sa Winch Man. Unawain, at ipasa nang tama at maingat sa Winch Man ang mga senyas na ibinibigay ng mga Istiba o Dock Workers lalo na kung kakalagay pa lang ng panabit sa mga kargamento, o kakasimula pa lang ng bira.
        • Sa paglipat ng birada sa bodega papuntang pantalan o gibara (o kabaligtaran), kailangang lumipat ng pwesto kung saan madali pa ding makita ng Winch Man, at kung saan nakikita ang kaganapan sa kung saan ilalapag/ibababa ang kargamento.

         

        III. KWALIPIKASYON/QUALIFICATION:

        1. Edukasyon: Lebel ng high school
        2. Karanasan: Tatlo hanggang limang taong karanasan sa pagpapatakbo o paggamit ng pluma sa mga kumpanyang may kinalaman sa pamamahala ng pier, o sa pagbubuhat ng iba’t ibang uri ng kargamento gamit ang pluma at may sapat na kaalaman sa mga senyas o hand signals.
        3. Kakayahan: Kailangan ay marunong at mahusay mapatakbo o gumamit ng pluma. May sapat na kaalaman kung paano dapat itaas at ibaba ang iba’t ibang uri ng kargamento. Kailangan ay marunong din umintindi at magbigay ng ng mga senyas o “hand signals” upang matulungan ang Winch Man sa paggalaw ng pluma.
        4. Kondisyon at Oras ng Trabaho: Ang trabaho ay sa loob ng control cab ng crane para sa Winch Man. Para sa Signal Man ay sa malapit sa hatch coaming o sa railings na madaling makita ng Winch Man. Ang oras ng trabaho ay 0700H–1900H o kaya ay 1900H–0700H. May pagkakataon ding bigyan ng ektensiyon ang shift ng Winch Man at Signal Man kung malapit nang matapos ang operasyon sa barko.
        5. Kasarian at Kondisyon ng Katawan: Lalaki, nasa maayos at malusog na pangangatawan at walang lula sa matataas na lugar.
        Heavy Equipment Operator

        A. GENERAL FUNCTION / PANGUNAHING TUNGKULIN

        • Ang pangunahing trabaho ng Heavy Equipment Operator ay ang pagdidiskarga, pagkarga at pagsuro ng mga kargamento sa pantalan, sa morada, at sa loob ng bodega, papuntang stockpile, area/staging area/storage area, sa gitna ng bodega (Lifting Spot Area [LSA]), sa delivery truck, o vice versa. Responsibilidad din nito na ayusin ang mga kargamentong hindi maayos ang pagkakakamada sa stockpile area.

         

        B. DUTIES AND RESPONSIBILITIES / DETALYADONG MGA TUNGKULIN

        I. Standard Operating Procedures

        • Pumasok  tatlumpung  minuto  bago  magsimula  ang  shift  para  makapaghanda  para  sa trabaho.
        • Magsuot  ng  kumpletong  PPE  (Personal  Protective  Equipment) sa pagpasok at habang nasa mga lugar na kailangang naka PPE.
          • Hard hat
          • High-visibility clothing/reflectorized vest
          • Mask
          • Safety shoes
          • Gloves
          • Safety goggles
        • Mag-log-in, at log-out sa Operations Resource Department (ORD) bago, at pagkatapos ng shift gamit ang bundy clock.
        • Pumirma  sa  Certificate  of  Attendance  sa  Motorpool  bago  magsimula,  at  pagkatapos  ng shift.

         

        II. Sakop ng Trabaho at Tungkulin

        • Makipag-usap sa On-Board Foreman (OBFM) kung anong kargamento ang tatrabahuhin. Siguraduhing  naintindihan  at naitanong  ang  lahat  ng  detalye  na kailangan  sa pagsasagawa ng trabaho.
        • Siguraduhing  ang  forklift  unit  ay  gumagana,  nakargahan  ng  sapat  na  krudo,  at nasa maayos  na  kalagayan  (gulong, makina,  headlight,  backlight,  brake  light, busina,  preno,  walang tumatagas na langis, atbp.). Depende sa klase ng kargamentong paggagamitan ng forklift, siguraduhin na tama ang klase ng forklift na gagamitin (habang tinidor o buto).
        • Siguraduhing alam ang Safe Working Load (SWL) ng forklift, at tiyakin na hindi lalagpas sa SWL ang bigat ng susuruing kargamento.
        • Safety  First:  Ang  kaligtasan  sa  bawat  trabaho  ang  pinakamahalagang  alituntunin na kailangang isa-alang-alang ng mga istiba.Huwag pumunta sa mga lugar kung saan may malaking  bantang  panganib,  lalo  na  sa  mga  kargamentong gumugulong,  o mga kargamentong  hindi  matibay  ang  pundasyon,  upang  maiwasan  ang aksidente.  Huwag iparada ang forklift unit sa ibaba/ilalim ng inaarya/binibirang kargamento.
        • Tignan  kung  kailangan  bang  alisin  ang  counterweight  bolt ng unit bago ito iakyat sa bodega. Kung sakaling kailangan, agad na makipag-ugnayan sa OBFM at sa Equipment Control Assistant (ECA) upang maisakatuparan ang mga kinakailangang preparasyon.
        • Siguraduhing malinis ang paligid at dinadaanan ng forklift sa loob ng bodega kung saan nagsasagawa ng operasyon upang maiwasan ang pagsabit o pagtama sa mga matutulis o malalaking bagay. Siguraduhing walang nakakalat na langis o iba pang mga bagay na maaaring pagmulan ng sakuna.
        • Iwasang maglipat ng mabibigat na kargamento papunta sa malayong stockpile. Kung maari ay gumamit ng temporary staging Area o hustling truck upang hindi medaling masira ang buto ng unit.
        • Maingat  na  suruin  at  maayos  na  ikamada  ang  mga  kargamento  sa  stockpile upang maiwasan  ang  pagkasira  ng kargamento  o  ng  forklift  unit.  Sundin  ang panuntunan  sa ligtas (tamang taas) na pagkakamada ng mga kargamento sa stockpile.
          • CRC, HRC: 1-2 tiers 
          • Wire rod, sawn timber: 4-5 tiers 
          • Steel billets, h-beam, steel plate, steel pipe, round logs: 2-2.5 meters 
          • Siguraduhing  nasusunod  ang  travelling  load  height  ng  forklift na anim (6)  na pulgada habang naglilipat/ nagbubuhat ng mga kargamento.
        • Tiyaking husto o sapat lamang ang taas o tier ng mga kargamento upang maiwasan ang pagguho o paggulong ng mga Kargamento. Gayundin ang dapat tandaan kapag nagkakamada ng kargamento sa delivery truck.
        • Sa mga pagkakataong ang kargamentong laman ng barko ay sawn timber at kailangang gumamit ng forklift unit sa  pagtatrabaho, siguraduhing lahat ng preparasyon ay nagawa na  bago  magsimula  ang  trabaho  –  nailagay  na ang steel plates  kung  saan  isasampa/ipapatong ang forklift, mga kalso upang maging pantay ang mga steel plates, saw  dust  o  buhangin  upang  hindi  dumulas  ang  unit  at hindi  madumihan  ang  mga  kargamento  sa  ilalim  kung  sakaling  tumagas  o pumatak  anglangis,  at  iba  pang pangkaligtasang panuntunan.
        • Bantayang  mabuti  ang  kalagayan  ng  unit.  Kung  sakaling  may  mapansin na kakaiba  o hindi normal sa galaw o tunog   ng unit, agad itong ipagbigay-alam sa OBFM upang agad na matawag ang pansin ng ECA/Motorpool.  Kapag nasiraan sa kalagitnaan ng trabaho, huwag munang galawin ang unit hangga’t hindi pa ito natitignan ng ECA/Motorpool.
        • Siguraduhing napakargahan ng sapat ng krudo at natignan ng mekaniko para sa posibleng mga sira ang unit ayon sa oras na itinakda ng Motorpool. Ang pagkakarga ng krudo ay nagsisimula ng 1300H. Pumirma ng Pre/Post Operation Checklist.
        • Kapag  hindi  ginagamit  ang  unit,  siguraduhin  na  nakaparada  ito  nang  maayos at hindi makasasagabal sa ibang operasyon. Patayin din ang makina kung hindi ito ginagamit at siguraduhin na nakababa ang tinidor o buto at secured ang hand-break.
        • Sa  pakikipag-ugnayan  sa  Cabo  o  Foreman,  gumawa  o  maglaan  ng Lifting Spot Area (LSA)  sa  gitna  ng  bodega, ang lugar kung saan ligtas birahin o iarya  ang  mga kargamento, malayo sa hatch coaming.
        • Kung kinakailangan, gumawa o maglagay ng kalso (kalimitang  bakal o steel billets) sa LSA para medaling malagyan o tanggalan ng panabit.
        • Maingat na ihanda at maayos na ikamada ang mga kargamento sa LSA upang mapabilis ang trabaho  ng  mga  Istiba (diskarga). Maingat na ihanda, at maayos na ikamada ang mga kargamento sa kailangang paglagyan sa loob ng bodega (pagkakarga).
        • Habang  binibira o   inaarya  ang  kargamento,   pumunta  sa  ligtas  na  lugar.   Siguraduhing ang layo ay sapat para hindi matamaan ng kargamento kung sakali mang ito ay kumalas.
        • Magtrabaho nang maayos upang matugunan ang target na produksiyon.
        • Ingatan ang lahat ng klase ng kargamento. Ipagbigay-alam sa Cabo ang ano mang uri ng problema o insidente.
        • Bago pumirma sa parte ng turnover sa Trip Ticket, siguraduhing na ipagbigay alam na sa kapalitan ang mga problema o sira na nangyari sa buong shift. Agad ding ipagbigay alam kung   mayroong sira    na  kailangan    munang     ipakumpuni    bago ito  magamit.    Hangga’t maaari, makipagpalitan o magsagawa ng turn-over on-site o sa lugar kung saan natapos ang oras ng trabaho (huwag nang dalhin ang unit sa Motorpool kung wala naman itong sira).
        • Siguraduhing malinis ang paligid at dinadaanan ng forklift sa loob ng bodega kung saan nagsasagawa ng operasyon upang maiwasan ang pagsabit o pagtama sa mga matutulis o malalaking bagay. Siguraduhing walang nakakalat na langis o iba pang mga bagay na maaaring pagmulan ng sakuna.
        • Iba pang mga tungkulin na maaring ibigay ng immediate superior.

         

        C. MINIMUM QUALIFICATION REQUIREMENTS

        1. Educational Attainment: Highschool Level
        2. Eligibility: Restriction 8 or DL Code CE in Driver’s License
        3. Work Experience: With at least 3-5 years of experience in operating heavy equipment (forklift and/or excavator)
        4. Training/ Certification: National Certificate II in HEO (Forklift)
        5. Skills: Must have technical expertise, with people skills, computer literate, and excellent communication skills for both English and Filipino (oral and written).
        Management Trainee (For Pooling)

        A.    GENERAL FUNCTION

        Review, analysis, evaluation and standardization of existing guidelines, procedures, policies, systems, processes, and procedures of the company.

         

        B.    DUTIES AND RESPONSIBILITIES

        • Documentation of all optimized or systematized guidelines, policies, processes, systems, and procedures of the Department. 
        • Evaluation and analysis of all data necessary for management’s effective decision making. 
        • Undertaking a special project as assigned by the Operations Head.
        • Ensures that all concerned parties/division/department understands the reviewed and approved procedures being implemented at Operations Department.
        • Periodically reviews and analyzes all existing guidelines, policies, systems, work processes and procedures in Operations to determine areas for improvement and if possible, recommend changes.  Accordingly, make adjustments, revisions, or modifications in the documented procedures prior to implementation of the improved processes and document any new procedure before its establishment. 
        • Monitor if all implemented guidelines, processes, and procedures in Operations are consistently and properly complied to.
        • Assist Operations in ensuring that standards of performance as stipulated in the procedures are consistently being met. If not, assist them in determining root causes of failures, non-compliance, and/or deviations in the subsequent formulation and implementation of appropriate corrective measures.  
        • Ensures that all sets of updated procedures manual are disseminated to all concerned parties/divisions/departments.
        • Performs operations research and conducts feasibility studies on areas or aspects of concerned parties/divisions/department where/when applicable.
        • Conducts time and motion study, and work measurement studies for simplifying work processes for all concerned parties/divisions/department.
        • Perform other duties as assigned.

         

        C.    MINIMUM QUALIFICATION REQUIREMENTS

        1. Educational Attainment: Bachelor’s/College Degree in Industrial Engineering or equivalent.
        2. Eligibility: None required
        3. Work Experience: None required
        4. Training/ Certification: None required
        5. Skills:  Must have technical expertise, with people skills, computer literate, and excellent communication skills for both English and Filipino (oral and written).